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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A popup will open. It contains comprehensive info about all the operations that you can perform on the page in question. Each pop-up menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich range of instructional video clips describing how to work with our Control Panel. They're intended for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you searching for, have a gaze at our comprehensive FAQ section, which includes questions asked by real users and offers real solutions. We regulary update our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of client support engineers available 24-7 and eager to assist you with any query. Each trouble ticket you send will be responded to in less than sixty minutes (the average support ticket response time is approximately twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 315342

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com